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Portrait of Benjamin Tuma

UX/UI Lead · Design Systems · Accessibility

Ben Tuma

I include everyone – in products that scale with AI.

About

Designing for people – for 15 years.

I’m a Swiss-based UX/UI lead from Langenthal, working with clients in Switzerland, Germany, Spain and beyond. Fluent in English and German, I help large organisations find the right solution for every challenge – with users, clients and stakeholders at the centre.

15+ years in design

8 industries worked in

30 people led in teams of up to

Focus

What I stand for

Systems over Screens

Design systems that scale across markets, brands and teams – documented so designers and engineers can actually use them.

People First

Accessibility isn’t a feature. Research, testing and inclusive design from the first sketch – so products work for everyone.

Leading Change

I’ve led teams of up to 30 people and coach organisations through design transformation – from the workshop to the board room.

AI-countable

LLMs are a fast, mighty tool. But without the context and experience necessary to see the users, the business, the history behind a decision, it will not produce reliable results. We have to challenge it and keep it accountable. And 15 years of experience in what’s worth shipping.

Selected Work

Projects that moved organisations

Mobile screens of an automotive web shop

Automotive Industries

From Showroom to Web Shop

Moved a car maker’s distribution channels to the web – defining the core flows for navigation and checkout, and putting accessibility on the agenda early.

  • UX/UI Design
  • Research
  • User Testing
  • Team Lead
  • Prototyping
Tablet view of an online retail platform

Online & Offshore Retail

Retail Without Borders

Took a traditional German retailer global with an end-to-end online retail system – including pricing for foreign markets and a strong focus on accessibility.

  • UX/UI Design
  • User Testing
  • Team Lead
  • Quality Assurance
  • Prototyping
Tablet and mobile screens of a global brand platform

Tobacco Industries

Global Design System

Led multiple teams through an industry-wide rebrand: a global design system on AEM Cloud that local markets control without breaking the brand.

  • Design Systems
  • Team Lead
  • C-Level
  • Transformation
  • Research
Photos from design thinking workshops

Energy Industries

Teaching Teams to Design

Design thinking workshops from one to five days that give non-designers the tools to rethink their own processes.

  • Design Thinking
  • Research
  • Client Contact
  • Transformation

Experience

15 years in one line

Along the way

Certifications & roles

  • Co-Founder A11y Craft
  • Founding Member ADIS
  • Certified Scrum Master
  • Design Thinking Coach
  • IREB RE@Agile Primer
  • Bachelor of Arts

Hard skills

  • Design Systems
  • Prototyping
  • User Testing
  • Graphic Design
  • HTML/CSS
  • JavaScript
  • Agile (Scrum, SAFe)
  • Requirement Engineering
  • AI-assisted Prototyping

Software

  • Figma
  • Figma Make
  • Supernova
  • Axure
  • Maze
  • Miro
  • Claude Code
  • Cursor
  • Jira & Confluence
  • Adobe Suite
  1. 2011 – 2012

    UX/UI Designer & Partner

    Brazen Concepts

    End-to-end solutions for small and mid-sized companies.

  2. 2012 – 2014

    Associate UX/UI Designer

    Infosys

    Communication and high-tech clients in Germany, the UK and the Netherlands.

  3. 2014 – 2016

    Senior Interaction → Senior UX/UI Designer

    Datameer

    One of the fastest end-to-end big data tools on the market.

  4. 2016 – 2024

    UX/UI Team Lead → UX Manager

    Accenture

    High-quality products in agile environments for some of the largest companies worldwide.

  5. 2024 – today

    UX/UI Lead Switzerland

    adesso

    Building the adesso experience journey across the DACH region.

  6. You?

    The next chapter – let’s talk.

Clients

Trusted by

  • UBS
  • Roche
  • Avaloq
  • Julius Bär
  • Deutsche Bank
  • European Central Bank
  • BT
  • Vodafone
  • Sky
  • Philip Morris International
  • ALDI SÜD
  • smart
  • AOK
  • BMG
  • Kanton Bern

Contact

Let’s build something together people WANT to use.

Open for conversations about leadership roles, design systems and accessible products.